Troubleshooting

Fee is not appling

If you view this error, you dont active apply tax for this product. You must active apply tax for this product. If you dont know how to do, you can read Installation step.

License key not valid!

If you view this error, your license is not valid or expired. Check your license.key file or buy a license.

License key is not exists!

If you view this error, your module folder not include license.key file. You must re-download module files in gleox.com clientarea and copy license.key file to whmcs_dir/modules/addons/g_invoices .

License key has a problem!

If you view this error, your license can’t verification in license servers or cant read license.key file. You must change license.key’s permission to 766.

Other Problems

If you dont solve problem, please submit a ticket.