Troubleshooting

xxxx payment is not active!

If you view this error, you dont active xxxx billing cycle for this product. You must active “xxxx” (Triennially eg.) billing cycle to solve this error.

License key not valid!

If you view this error, your license is not valid or expired. Check your license.key file or buy a license.

License key is not exists!

If you view this error, your module folder not include license.key file. You must re-download module files in gleox.com clientarea and copy license.key file to whmcs_dir/modules/addons/g_invoices .

License key has a problem!

If you view this error, your license can’t verification in license servers or cant read license.key file. You must change license.key’s permission to 766.

Other Problems

If you dont solve problem, please submit a ticket.